Frequently Asked Questions
How long do I keep access?
You keep ongoing access to self-paced materials. Live sessions are scheduled and recorded for later review.
Do I need expensive gear?
No. A reliable pair of headphones and a quiet space are enough to start. We provide guidance for upgrades.
Are certificates available?
Yes, you can request a certificate after completing course requirements.
What is the pacing of the course?
The core curriculum is self-paced with suggested weekly milestones. Optional live sessions and challenges help you stay on track.
Can I ask instructors for feedback?
Yes. You can submit practice mixes and questions—feedback is provided during office hours and in scheduled critiques.
Do you offer refunds?
We provide a 14-day money-back guarantee if you haven’t completed more than 20% of the course.
Next live Q&A session
We host weekly sessions to review mixes and answer questions.
Readiness self-check
Need more help?
If your question isn’t covered here, reach out. Support hours: Mon–Fri, 9:00–18:00.
- Phone: +1 (414) 650-2197
- Support email: [email protected]